There are 10 Jobs in Centauri Services And Technology Sdn.bhd. to Choose
OverviewThe LDQA Specialist will create, develop, implement, and conduct training and development programs for Global Operation agents as well as perform a quality audit to ensure high-quality standards are reached and maintained. The LDQA Specialists also serve as Subject Matter Experts to address questions from the Global Operation agents.What You'll Be Doing:- Develop ...
OverviewThe LDQA Specialist will create, develop, implement, and conduct training and development programs for Global Operation agents as well as perform a quality audit to ensure high-quality standards are reached and maintained. The LDQA Specialists also serve as Subject Matter Experts to address questions from the Global Operation agents.What You'll Be Doing:- Develop ...
Job Responsibilities* To handle all inquiries/issues from global customers on multiple channel including email, chat, voice and social media* To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor.* To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedbac ...
OverviewThe LDQA Specialist will create, develop, implement, and conduct training and development programs for Global Operation agents as well as perform a quality audit to ensure high-quality standards are reached and maintained. The LDQA Specialists also serve as Subject Matter Experts to address questions from the Global Operation agents.What You'll Be Doing:- Develop ...
Job Responsibilities* To handle all inquiries/issues from global customers on multiple channel including email, chat, voice and social media* To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor.* To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedbac ...
Job Responsibilities* To handle all inquiries/issues from global customers on multiple channel including email, chat, voice and social media* To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor.* To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedbac ...
Job Responsibilities* To handle all inquiries/issues from global customers on multiple channel including email, chat, voice and social media* To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor.* To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedbac ...
Job Responsibilities* To handle all inquiries/issues from global customers on multiple channel including email, chat, voice and social media* To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor.* To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedbac ...
o Overseeing Customer Service operations, including monitoring and reporting metrics such as productivity, response speed, and any metric that affects the service quality.o Ensure good quality of services and strict adherence to processes.o Work cross-functionally with stakeholders and support teams to ensure best-in-class customer service.o Participate in recruitment acti ...
o Overseeing Customer Service operations, including monitoring and reporting metrics such as productivity, response speed, and any metric that affects the service quality.o Ensure good quality of services and strict adherence to processes.o Work cross-functionally with stakeholders and support teams to ensure best-in-class customer service.o Participate in recruitment acti ...
